Cruise Terminal Coordinator

About the role

A leading tour operator in Dubai is looking for a Cruise Terminal Coordinator to join its team. This is a full-time, mid level opportunity for someone who is friendly and well organised.

The role offers steady hours, clear progression and the chance to build a long-term career in the UAE. Applicants with a valid UAE visa or immediate availability are preferred.

Key responsibilities

• Carry out the day-to-day duties of the Cruise Terminal Coordinator role to company standards
• Coordinate with suppliers, drivers and partner venues
• Handle guest questions and complaints calmly
• Promote add-on experiences and packages
• Follow safety, hygiene and company procedures
• Welcome guests and explain tours, tickets and attractions

Requirements

• 3–5 years of relevant experience
• Experience in tourism, travel or attractions is preferred
• Fluent English
• extra languages are a strong advantage
• Good knowledge of UAE destinations
• Comfortable working weekends and peak season
• Valid UAE driving licence is a plus for field roles

Salary & benefits

• Employment visa and Emirates ID arranged by the employer
• Medical insurance
• 30 calendar days of annual leave (full-time)
• Annual flight ticket as per contract
• End-of-service gratuity after one year
• Discounted attraction tickets and staff trips

Salary range is indicative. Compare with the Salary Guide 2026.